Some managers appear to have no idea of what is needed for their operations to thrive. Sometimes their disconnect is so huge, it can stop you in your tracks. They neither listen nor speak. Well, perhaps they speak, but are so disconnected they may as well not be speaking. What do you do when your manager is clueless? I suggest first determining, as best you can, if their apparent disconnection is the result of an agenda. Sometimes managers do not want to hear. They are pursuing their agenda or others’ agendas and what is needed for their operation to thrive is irrelevant. In this case, face reality and decide from there what you want to do about it. Beware of trying to convince yourself they care, when they don’t. In other cases, managers truly are clueless. What to do then? Well, you are not Sigmund Freud – I suggest not trying to figure out why they are clueless. Rather, find a way to communicate to them what is really going on and make suggestions of what they can do.
It is truly unfortunate that we have to deal with managers who are clueless.
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