As a manager, do you face challenges with team members and others who are always late? Many of us do! There is a range of response to this – it is inconsiderate, it is not a big deal, you won’t tolerate it, you are always late yourself. There are also consequences – frustration of those who are on time, time wasted, team disruptions and tension.What can you do about it? Here are a few ideas:
• Make your expectations clear to your team and others that you expect them to be on time. Let them know it is an important performance measure.
• Start team or individual meetings at the scheduled times. If people are late, it is their responsibility to get up to speed. I have found that this practice has immediate results in most cases. People don’t want to miss out.
• Have ways to respond when it is inevitable that you or others are late – for example, have meeting minutes or some other recording method available to all, recap at the end of meetings with action items or ask a team member to bring the person up to speed on what occurred (This should not be the norm, but available when it does happen.)
• Make sure when you ask people to be somewhere, there’s a good reason and you are respectful of their time, never wasting it.
There are enough demands on everyone’s time. Dealing with people who are always late has to go.
photo: Marek Uliasz, Dreamstime.com