10 Tips For Handling A Difficult Conversation

1) Put yourself in the other person’s place and consider what it would be like to hear what you plan to say.

2) Identify your goals for the conversation, its purpose and what you want to achieve by having it.

3) Think about the person you will be talking with and craft an approach that fits their personality, without comprising what you want to communicate.

4) Identify where you are most vulnerable in the conversation (e.g. you have fear of having it; you do not have a strong justification for your position).

5) Anticipate the person’s possible reactions to what you have to say and what you will do about them.

6) Visualize yourself having the conversation with a positive outcome or practice having it.

7) Craft the conversation to assure that what you say and what you are asking are clear.

8) During the conversation, ask the person if what you are saying is clear to them and listen to their responses.

9) Develop an effective exit strategy, in case the conversation gets out of hand.

10) Release attachment to a specific outcome and keep yourself in the present moment.

 

photo: Salvatore Vuono, FreeDigitalPhotos.net