5 Ways To Respond To Surprises

surprisepixabayHow do you handle surprises? Surprises show up at work and how you respond to them matters. Here are 5 ways to respond effectively to surprises:

1. Recognize that you are surprised and don’t react impulsively. Collect yourself before you respond.

2. Identify how you feel about the surprise. Is it good for you? Or bad?

3. Assess the best way to respond to the surprise.

4. Respond clearly and directly.

5. Pick up any pieces and move on.

 

photo: pixabay.com