Emotional Labor?

A recent BBC Capital article, How Faking Your Feelings At Work Can Be Damaging,  introduced me to the concept of emotional labor. The term emotional labor refers to the work you do to regulate your emotions to create “a publicly visible facial and bodily display within the workplace”.

Whoa! Do you find yourself doing this often? The article goes on to say that studies have found that burnout can relate more closely to how employees manage their emotions during interactions, rather than the volume of interactions themselves. Those who report regularly having to display emotions at work that conflict with their own feelings are more likely to experience emotional exhaustion.

Now you have emotional labor to add to all the other labors work asks of you. It is worth paying attention to. Emotional labor can clearly have a negative impact on your life balance and fulfillment at work.

I say this both lightly as well as seriously – perhaps your organization should pay you for the emotional labor involved in your work!

 

photo: DavidRockDesign, pixabay.com