Encouragement is a powerful element of coaching your team. Encouragement can be employed in a variety of ways: to lift a discouraged team member, to motivate, to get a difficult message across, to build confidence or to give support or advice.
Encouragement is not a once-in-awhile thing. It should be used regularly, but not disingenuously. It can be provided one-on-one or in the presence of others. It may be in the form of words, gifts or notable mention in a document or e mail. True encouragement requires attention, emotional intelligence, empathy and observation.
Without encouragement, your team can wither. With encouragement, your team is lifted up, what you value is made known and collaboration is enhanced.
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