Many organizations establish missions, core values and principles by which they operate. Good ones reinforce them frequently to make sure they become an integral part of their operations. Sometimes however, there are unstated values in an organization that may not be as obvious as stated ones. It is helpful to be aware if there are any unstated values in your organization, as expectations may exist that you follow them.
What can bring about unstated values in an organization? Here are a few reasons: leaders do not want to acknowledge the value exists, only top leaders know of and follow the value (exclusivity), leaders are not proud of the value or simply neglect. Here’s an example: an organization’s stated highest value is customer service; however, in reality, their highest value is profit which wins out over customer service when they come into conflict.
Know the values of your organization and others that you deal with. It can help you better understand the environment you are in, realistically assess your own performance and judge whether your own values are truly in alignment with your organization .
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